Serenecliffresort : Privacy Policy
Introduction
We at Serenecliffresort value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you use our hotel booking services. Adhering to relevant laws and regulations such as the California Consumer Privacy Act (CCPA) and other applicable U.S. privacy laws, we ensure your privacy is a top priority.
By using our services, you accept the practices described in this policy. We may update this policy from time to time, and any changes will be communicated to you effectively.
Information We Collect
We collect various types of information to offer and improve our services. This includes:
- Personal Information: Name, email address, phone number, and billing information to process your reservations.
- Usage Data: Information on how you navigate our website, such as your IP address, browser type, and access times, gathered through Google Analytics.
- Cookies and Tracking Technologies: We use cookies to enhance your experience. These are small data files that are stored on your device.
How We Use Your Information
The information we collect is used to:
- Process and manage your hotel reservations.
- Improve and personalize your experience on our site.
- Communicate with you about your reservations and service updates.
- Prevent fraudulent activity and ensure security compliance.
Information Sharing and Disclosure
We may share your information with third parties in certain situations, such as:
Access, Modification, and Deletion of Information
You have the right to access, amend, or delete your personal information. If you want to review or modify your data, please contact us at [email protected]. To request data deletion, we may need to verify your identity for security reasons.
Data Security and Retention
We implement robust security measures to protect your data, including encryption and secure data storage solutions. Your data is retained only as long as necessary to fulfill reservations and comply with legal obligations.
Changes to This Privacy Policy
We may update our Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through a notice on our website. Please review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Address: 1708 Easthill Place Northwest Olympia 98502 United States
This Privacy Policy was last updated on 02.20.2025.